Wedding List Terms & Conditions

Availability of Gifts
We will endeavor to ensure all items placed on your gift list are available for your guests to purchase. On occasion it is possible during your gift list period some items may become unavailable. A member of our wedding team will contact you as soon as possible to inform you of this and advise you to choose a replacement or remove it from your list. If the item has already been purchased off your list you can choose an alternative item to the same value or less, with the difference being provided in the form of a Creative Ideas Home and Gift voucher. Items on sale in store are unable to be put on your wedding gift list.

Pricing
We take all reasonable care to make sure that the descriptions, details, and prices of your chosen items on your Wedding gift list is accurate at all times. However, items on your list are subject to price fluctuations in line with our day to day store prices during the period of your gift list and your guests will be charged the price available on the day the purchase is made.
We try to ensure that all pricing is accurate, but occasionally an error may occur, and items may be incorrectly priced. If we discover a pricing error has been made we reserve the right to remove the item from your list at that price and contact both you and your guest to inquire if both parties would like to proceed with the item at the corrected price. We will not be obligated to supply any item at the incorrect price. We reserve the right to amend errors and update product information at any time without prior notice.

Special order
Some items chosen to be placed on your wedding gift list may not be available to purchase in store normally but will be placed on your list as a ‘special order’. You will be advised by our Wedding team if any of your chosen items fall into this category. In this instance, only once the item has been purchased off your list will the item be ordered for you, delivery date will then be dependent on stock availability.

If you choose to have the items pre-arranged to be ordered into store for you and the item is not purchased off your list, the item and its balance is to be purchased in full by you.

Gift images displayed
We will try to feature an accurate image of your chosen item whenever possible, however at times an image may not be available. We also cannot be held responsible for any differences of colour display, texture, or detail due to different computer monitors. All images are for illustrative purposes only and we cannot be held responsible for variations on images used to actual product.
Age restricted Gifts
Some items on your Wedding gift list may be restricted in sale by Law. Knives for instance are restricted in purchase to those over the age of 18. Your guests will undertake to comply with these laws when purchasing.

Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from our supplier’s and the free delivery service. This condition does not effect our statutory rights.

Website Errors and Access
Given the unpredictability of the online environment and the internet we cannot guarantee that this website will always function error free, that the service will be uninterrupted or that it will be free of viruses or other harmful elements, although we will endeavor to fix any faults when they become known. Your access to the website may also be restricted or suspended at times to allow for essential maintenance. We cannot be held responsible for any damages or losses of any kind that may incur through use or an inability to access our website.

Gift Wrap and Delivery
Creative Ideas Home and gift offers a free gift-wrapping service anybody that has purchased a gift of your list. Large gifts however such as furniture, mirrors, pictures etc. may not be gift wrapped but will come with a gift card attached of who has purchased your item and a personal message if requested.
Gifts can either be chosen to be collected instore or with prior arrangement can be delivered to the happy couple. Any personal messages requested to be added to gifts we cannot take responsibility for the content communicated to us.

Gift List return policy
If you are unhappy with any item purchased off your gift list (excluding special order items) we will offer an exchange in goods or a Creative Ideas Home and Gift voucher of the equivalent value up to 1 calendar month after the date of your wedding. We are unable to accept returns from your gift list after this 1-month period. You should ensure that all gifts received have been checked for faults or damages within this 1-month period. We cannot accept responsibility for items that have been damaged in your own care, either in transport or storage. All return items must be returned in unopened, undamaged, and original saleable condition, unless they are deemed to be faulty or damaged. We cannot accept return of any items that have not been purchased In Creative Ideas Home and Gift.

Amendments to Terms and Conditions
We reserve the right to update or amend these terms and conditions at any time, without giving prior notice. If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. These conditions are governed by and construed in accordance with the Laws of Northern Ireland and England. You agree, as we do, to submit to the non-exclusive jurisdiction of the Northern Irish and English Courts.

Privacy Policy
Creative Ideas Home and Gift is committed to protecting personal data. This privacy policy sets out how we use and protect any information that you give when you use this website. It will only be used and recorded in accordance with the General Data Protection Regulations set out by the EU. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This Privacy policy applies only to the actions of Creative Ideas Home and Gift and Users with respect to this website. It does not extend to any websites that can be accessed from this website including any links to social media websites. Creative Ideas home and Gift may change this policy from time to time by updating this page, please check back regularly for any updates to policy.

Personal information
We may collect your information, if you willingly provide it, to better understand your needs and to fulfil our contacted obligations to you, such as fulfilling orders. We may use the information to improve our products and services and periodically send promotional emails of new products and special offers to the email address you provided. We may also collect and use your data instore or over the telephone, enter a competition or to fulfil any other obligation e.g. online wedding lists we have with you. Please see Cookies section for more information.
Information we may collect:
Name
Telephone number
Contact information including home address and email address
Payment card details to complete an order
Demographic information such as postcode, preferences, and interests
other information relevant to customer surveys and/or offers

Security
This website takes every precaution so that all your information is protected. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and instore managerial procedures to safeguard and secure the information we collect online as per the standards set out by the EU and UK data protection guidelines.

Third parties and links to other websites
We will never sell or pass on your personal data to third party companies for marketing purposes without your consent. However, your data may be passed onto third parties who will help process your online purchases and maintain marketing and provision of effective IT and data processing or if by law we are legally required to do so. All necessary third parties will treat your data confidentially.

Our website may contain links to other websites we feel may interest you or social media accounts. Once you have used these links and left our site, you should note that we do not have any control over that other website or social media account. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, or the content contained on those sites and as such those sites are not governed by this privacy statement.

How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. In order for the website to run and load as expected we require that some necessary cookies are collected. We may use cookies to monitor whether the website has been used before, length of time spent on website and what areas have been visited. This helps us analyse data and improve our website for customers. Cookies may also be used to tailor your individual experience on our website, like remembering your login details.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do no. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to willingly share with us. You can choose to accept or decline cookie but bear in mind refusing cookies may affect your browsing experience and prevent you from taking full advantage of the website.

Controlling your personal information:
You have the right to request a copy of the personal information that we hold on you under the Data Protection Act of 1998, a small fee will be payable. If you would like a copy, please send your request to the below address.

We want to make sure your personal information is correct and up to date, if you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the below address.